The recipe for business success begins with having a clean and sanitary workplace, business facility, or commercial property. Your employees, clients, and tenants expect cleanliness, particularly during the current challenging environment. But, how can you define and select the best cleaning services for your offices, facility, or property?
Qualified Commercial cleaning services provide custom cleaning and disinfecting options to help businesses stay healthy and meet Covid-19 compliance. An experienced commercial cleaning company should also provide cleaning and disinfection services for businesses in medical, industrial, educational, hospitality, office, and retail settings. They often perform the majority of services after-hours to minimize business interruptions. However, cleaners may work during the day to provide customer service and care for high-traffic common areas.
Your Phoenix Commercial Cleaning and Disinfecting Service Will Be a Crucial Business Investment
Having a clean and healthy environment creates a positive effect, physical appearance, and public image of a business, facility, or property.
It can be daunting to choose the right commercial cleaning service that takes care of everything you hope to achieve within your budgetary parameters. There are dozens of commercial cleaning services flooding the market today.
The most important factor you need to take into account while choosing a high-quality cleaning firm is you’re selecting and engaging a business partner who performs janitorial services. You want – and need – your cleaning and disinfecting service provider to be transparent and always look after your organization’s best interest.
What to Look for in an Arizona Commercial Cleaning and Disinfecting Company
Whether you are running a medical facility or retail project or high-rise office space, you need to ensure that your premises are clean and well-maintained. You should consider hiring reputable commercial janitorial services that adhere to CDC guidelines. These are a few steps you can take to find such janitorial services.
1. Customized cleaning and disinfecting services
The first thing you should determine before hiring commercial cleaners for commercial or business facilities is if they provide the type of services you require. Several professionals may offer general commercial cleaning but not sanitization or disinfection.
These concepts may not apply to regular cleaning, but they are important when you want hospital-grade disinfection. It is recommended to find office cleaning services, for example, that follow OSHA guidelines and offer multiple services. These are a few services you should expect from your janitorial service:
- Basic Janitorial cleaning
- Electrostatic disinfection
- Carpet cleaning
- Hard floor maintenance and cleaning
- Window cleaning
- Pressure washing
- Emergency response
2. Cleaning and disinfecting experience
You need to ask the cleaning company whether they have adequate experience cleaning facilities in your industry. Different industry verticals have different needs. For instance, medical facilities generally require cleaning with an electrostatic disinfection spray. This is to make sure that bacteria, viruses, germs, and other microorganisms are completely neutralized. Cleaning, on the other hand, basically involves the removal of grime, dust, dirt, and debris, along with trash removal.
In today’s post-pandemic times, however, disinfection is recommended for all businesses with high traffic or high touch areas to provide top-notch disinfection.
However, regular office spaces may not require such deep disinfection. You should also ensure the cleaning company’s team is properly trained, equipped, and certified. They should have the right credentials to clean your facility type. They should feel pride in their work product and offer a satisfaction guarantee.
Well-established cleaning companies have years of experience under their belt with commercial business facilities. This allows them to plan and carry out the cleaning tasks in an experienced, proactive, and seamless manner.
3. Look for green products
There are several choices when it comes to picking a commercial cleaning company near you. You should consider opting for a company that employs a sustainable approach. Environment-friendly companies use green products. This is not just better for the environment, but also the commercial facility, but also your employees, tenants, and customers.
Green cleaning will help in minimizing the negative impact of cleaning products and equipment on the environment. This is particularly important if your facility or property is involved in sustainable development.
4. On-line reviews
Always read client testimonials and reviews before considering hiring a cleaning company. This will give you useful insight into their quality and performance standards. Testimonials are usually glowing reviews. However, they do shed light on the way a company works and the kind of services offered.
Go online to look up negative reviews. A commercial cleaning company with a good amount of experience should have plenty of online reviews, whereas cleaning companies without any reviews should throw up red flags. Always take the negative reviews and try to understand where the company went wrong. Was the issue their punctuality, quality, breach of contract, or something else?
Selecting a Commercial Cleaning and Disinfecting Company in Phoenix, AZ
Choosing a commercial cleaning service in Phoenix and surrounding areas, such as Mesa, Paradise Valley, Peoria, Gilbert, Glendale, Goodyear, Scottsdale, Tempe, Fountain Hills, and Chandler doesn’t have to be difficult. These are a few factors you should consider while making a hiring decision.
1. Industry references
The level of experience required by a commercial cleaning company is determined by the industry you are in. You can understand how good a company is by checking its trade references. Ask your peers and the companies for references. The only problem with the latter approach is that you would only get to speak with satisfied clients.
2. Licensing and insurance
You don’t want to hire any contractor that doesn’t have appropriate licensing and insurance in place. This holds for commercial cleaning services as well. You should ask the cleaning vendor for their COI (Certificate of Insurance). This will allow you to formally validate their types of insurance coverages, along with the corresponding policy limits.
All reputable commercial cleaning services maintain their insured status. This is to protect their clients and employees. Umbrella liability, general liability, commercial auto, and workers’ compensation are the key coverages you should look out for.
You should also make it a point to request the COI every year to ensure their insurances are all up to date.
3. Price vs. quality
Cost is usually a significant factor while choosing any company or service. However, when it comes to commercial cleaning services, you should always do a comparative cost analysis against the quality offered to ensure value is provided. It is vital to get multiple quotes before making a final decision. Stay clear of companies that decline to offer a free estimate or respond to a Request for Proposal.
There should be nothing confusing or vague about the pricing. You need to trust the cleaning company entirely since their workers may be at your facility after-hours. Trust and confidence can develop only when the cleaning team does a good job and doesn’t cut corners and adheres to the specified scope of work. Never compromise on quality even if you have to pay a little extra. This will ensure your peace of mind and a thorough cleaning job.
4. Customer service platform
You need to look for a cleaning company with dedicated customer service. You don’t want the janitorial services to never return your calls or leave you hanging. Look for a company where customer satisfaction is a critical component of its corporate culture. They should also perform regular inspections, maintain work orders, and have a formal program to ensure customer communication and satisfaction are occurring.
The Best-In-Class Cleaning Service Provider
Servi-Tek Facility Solutions offers a wide range of customized cleaning and disinfecting services with best-in-class training, technology, responsiveness, management oversight, and client integration.
We combine an unparalleled commitment to client service with cutting-edge technology, including our proprietary software, Servi-Trak.
Please give us a call at (866) 454-6185 or fill out this online form to schedule a free site assessment.