Before the Coronavirus pandemic, the janitorial services industry was growing annually by an estimated 4%. Commercial facilities needed cleaning services for office space, medical offices and clinics, industrial, manufacturing, and retail properties. As more workers get back to work, business owners and property and facility professionals will likely seek janitorial cleaning services.
The commercial real estate environment in San Diego County has demonstrated some resiliency despite recent challenges. The San Diego Union-Tribune explained that commercial activity is volatile every month among certain specialty market segments. While some large commercial facilities having significant availability (vacancies) for new tenants, others have remained stable.
Some retailers have struggled, such as the closures of Nordstrom in Escondido and Sears locations in Carlsbad and Chula Vista. Meanwhile, industrial businesses such as biotech companies have continued to occupy and expand their facilities throughout the Sorrento Valley. Amazon recently leased 500,000+ square feet of commercial space in Poway and several large buildings in Spring Valley were sold.
RAF Pacifica Group, a commercial real estate developer in Encinitas, is optimistic about their new mixed-use, industrial, and office facilities. They also have large commercial building activities in Oceanside and San Marcos and are engaged in consultation regarding others. The outlook among many business and franchise ownership groups suggests that San Diego will remain a leading national city for commercial real estate investment.
Why are commercial cleaning services needed in Southern California and across the U.S? Businesses recognize that maintaining a cleaner environment has a tremendously positive effect on many different aspects of their day-to-day operations. Having thoroughly and regularly scheduled service from a commercial cleaning company boosts morale, productivity, safety, and much more.
For employees, it might subconsciously establish norms and expectations regarding the facility’s or their employer’s values and level of professionalism. A clean and tidy setting allows for greater focus by reducing distractions and has proven to lower stress.
What Is Commercial Janitorial Service?
A variety of organizations perform commercial janitorial services including small businesses, franchises, and larger regional or national providers. Well-run operators are increasingly investing in and adopting new technology such as cleaning equipment that improves efficiency.
The majority are third-party contractors that employ the requisite knowledge and expertise to deliver the best service to their commercial clients.
Importance of Commercial Janitorial Services
Having a neat and hygienic workplace environment has been shown to create a more welcoming and comfortable setting for employees. Failing to clean a place of business can result in a higher likelihood of accidents and more employee sick days.
Businesses seeking to conform to Leadership in Energy and Environmental Design (LEED) standards should also consider having professional building cleaners.
Companies that have regular visits from customers, clients, or other guests may need to maintain a top-quality image.
Appearance has been proven to matter, as the conditions of the property or facility are often the basis for perceptions and opinions. Demonstrating a commitment to having a safe, organized, and properly cleaned environment might also differentiate your business from competitors.
Advantages of Commercial Janitorial Services in San Diego, CA
Commercial real estate assets and businesses that choose commercial janitorial companies for regular services often find that they save a significant amount of time – and money – versus performing the functions in-house. Properly calculating the savings might require considering a host of different internal costs.
Examples include recruiting, training, and supervising staff, reducing cleaning supplies and equipment expenses, and many more. The professional service staff operates somewhat independently “behind the scenes” to maintain the environment.
In the meanwhile, the facility management team benefits from having more time to devote to other critical operational goals.
How Can Commercial Janitorial Services Help Your Business
The idea is that commercial cleaning is a form of preventative maintenance in many ways. It allows for routine services to prevent potentially larger and more costly problems later. This is another way of achieving a positive return on investment (ROI) from a third-party team of cleaning professionals. Proper cleaning and disinfection practices are critical for all various types of properties and facilities.
For example, schools commonly have high-traffic areas with students and staff moving through various common areas.
In this setting, the cleaning and disinfection schedule will likely involve more frequent attention from the cleaning staff.
Commercial cleaning in the workplace has become a leading topic since the COVID-19 pandemic began.
Commercial assets and employers face increased levels of concern amongst tenants, employees, and workers who are hesitant to enter larger shared settings.
The Centers for Disease Control and Prevention (CDC) has recently been at the forefront of creating workplace guidelines.
The CDC has been emphasizing the importance of creating internal plans and protocols for maintaining workplace safety.
Some of the fundamental best practices include maintaining social distancing among building occupants and developing other safety measures.
Many businesses have determined ways of staggering work shift schedules or working remotely to limit the number of building occupants at a time.
In many environments, social distancing measures can more practically be implemented than others such as those with necessary interaction.
Personal protective equipment (PPE) has been increasingly sought after such as gloves, masks, hand sanitizer, disinfectant spray, and more.
Having a regular team of professionals available on-site presents a great potential solution for enhancing the cleaning and disinfection standards.
What to Look for in San Diego Janitorial Services Providers
Property and Facility management professionals should pursue local commercial cleaning companies who create customized solutions based upon the unique aspects of their buildings and budgets.
For example, if you have large carpeted areas you will want an organization that will adhere to a carpet cleaning schedule.
Most providers offer free estimates and quotes that contain a detailed summary of the scope of included services.
How to Evaluate San Diego Janitorial Services Providers
The process of evaluating different commercial janitorial companies involved performing some basic diligence.
Ask them for references from customers with similar properties or facilities they have performed work for in the past.
Be sure to ask a host of questions regarding safety protocols, insurance coverage, internal quality-control measures, and staff training requirements.
Baseline is Important
A recent report in Cleaning & Maintenance Magazine (CMM) discussed how to effectively implement a janitorial schedule and plan.
The term baseline in the context of janitorial services refers to determining initial standards and expectations.
The first time a neglected business environment is cleaned the process is generally more involved and time-consuming.
After completing that initial cleaning, the area that was cleaned should be inspected to determine if the work represents sufficient quality.
If so, this is the basis or baseline for future expectations as the regular cleaning schedule and work continues.
In most cases, the regular process of cleaning the area will subsequently require less deep cleaning to achieve the baseline.
The baseline can also be accomplished via a written scope of work, which outlines specific tasks to be performed along with a frequency (i.e. daily, weekly, monthly, quarterly).
The importance of working with a janitorial service provider that delivers excellent customer service is critical.
Examples include maintaining an excellent level of client communication, being responsive, and ensuring that the facility is consistently maintained.
An initial business cleaning plan must be continually improved, which is a large aspect of overall customer service and satisfaction.
Equipment and Supplies
When considering a prospective cleaning company, it is important to gauge their commitment and capability to using high-quality equipment and supplies.
Is the equipment top-quality to effectively perform the required cleaning operations?
The company you choose should routinely train employees on safety issues as well as cleaning procedures and techniques specific to their position.
Management spot-checks should be performed to ensure compliance.
Training should also not be a one-time occurrence; ongoing support and training are required for effective cleaning performance.
Check for Experience
There is no substitute for experience. Confirm that the commercial cleaning company is well-established and has tangible experience cleaning similar industries and properties.
Inquire about the experience of the cleaning services professionals, including the management team.
Janitorial Service Contract
Any viable commercial cleaning organization will insist that both parties review and approve a contractual agreement in writing.
Failing to properly put all terms and conditions in writing creates the potential for unsatisfied expectations.
It should include contractual considerations, including termination provisions, a detailed summary of the work to be performed, pricing, and any special instructions or preferences.
The Leading San Diego Janitorial Service Organization
At Servi-Tek Facility Solutions we understand the many challenges facing building owners and property and facility managers today.
Large commercial facilities are tasked with maintaining proper safety, a professional image, and the many health concerns from COVID-19 within budgetary parameters.
Fortunately, we have the organization-wide experience to closely analyze the property and materials involved to create a fully customized facility cleaning plan.
Our best-in-class service platform is based upon combining technology with proactive client service.
Our proprietary software, Servi-Trak, includes self-inspection and work order modules.
We are available to provide high-quality services from San Ysidro to Oceanside and La Jolla to El Cajon, along with other local areas.
We look forward to speaking with you regarding how we can partner with you to create a mutually beneficial relationship.
Please contact our office today for a consultation.